Shipping & Returns
Hey, there candle lovers! We are here to ensure you that all U.S orders ship for an $8 flat rate. All of our candles and wax melts are packed and shipped from Queens, NY 1-3 business days after you place your order.
Once your order has been submitted you will receive an email confirmation. Once your order has been shipped you will receive another email with your tracking information. All orders can be expected to arrive 5-7 business after placing your order. We take care in packaging your candles to protect them from being possibly damaged during transit. We recommend you to cut down the time your package stays outside when delivered during extremely hot and cold seasons.
Any problems with your order please feel free to contact us Thecandleexperienceny@gmail.com, or you can DM us on Instagram @thecandleexperience_